©Kids & Languages, Melbourne, VIC, Australia.

INTRODUCTION

Welcome to Kids & Languages.  At Kids & Languages, we believe that kids learn language through play and by having fun. Our mission is for every child who go to our sessions to be able to speak fluently a second language.  Our vision is to make the world a better place by opening a child’s mind to different languages and cultures.

We believe that every child, everywhere should be bilingual.  With very creative sessions, Kids & Languages will inspire your child to learn Spanish.  

Our sessions are 45 minutes to 1 hour long and are full of fun, music and movement.  

Kids & Languages TERMS AND CONDITIONS

This website is owned and operated by Kids & Languages. Kids and Languages is a licensed Bilingual Birdies Network Member. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

By signing up to participate in our sessions, you agree to be bound by our Terms and Conditions set out below (Terms and Conditions).  Where a session participant is a minor/dependent/child (as defined by Australian Law) a parent/carer is accepting these Terms and Conditions on their behalf.

If you do not agree with any of these Terms and Conditions, please do not participate in our sessions.  

We reserve the right to change, update or reissue these Terms and Conditions at any time.  Any such changes will be posted to our Website and you agree to be bound by such changes.  

References to “we”, “us” and/or “our” in these Terms and conditions is a reference to Kids & Languages Pty Ltd and its’ related entities, affiliates and instructors (as relevant).  

Certain legislation in Australia may provide consumer guarantees or impose obligations on Kids & Languages which cannot be excluded, restricted or modified, or only to a limited extent. These Terms and Conditions are subject to such legislation, including without limitation the Australian Consumer Law.

1. Prices and Booking

Our current prices and timetables are displayed on our Website.  From time to time, our prices may change and these will be notified on the Website. All sessions must be pre-paid at least 24 hours in advance but no more than 4 months in advance.     

Prices and timetables may vary between different locations.  

To sign up to participate in our classes, you may have to create an account with us.  Your account will be governed by these terms and conditions, our Website Terms of Use, and Privacy Policy.  

There are a set number of spaces in each session.  To attend a session, you must reserve a space.  Bookings can be made online, via our website, or by emailing us at info@kidsandlanguages.com.  

2. Cancellation Policy 

To cancel a booking, you must notify us at least 24 hours prior to the commencement of the session via email at info@kidsandlanguages.com. Cancellations made with less than 24 hours notice will incur the full cost of the session booked. If you are not able to reschedule, a refund of casual class fees paid will be given when you withdraw 24 hours prior to your session.

If you know you will not be able to make a session for which you have booked, within the 24 hour cancellation window, we strongly encourage a cancellation to be made, so that another person may take your reservation.

3. Class Waitlists

No availability in a session? No problem! If you are unable to book a spot because the session is full, register yourself with us at info@kidsandlanguages.com and when a spot becomes available, you will be notified via email. Please ensure you check your email for your waitlist confirmation.

​4. Class Packs

All sessions must be pre-paid before attending.  You may do this when booking your place in a session, via a pre-paid pack or as a casual attendee.

A session pack entitles the holder of the pack attendance at classes offered by the particular location.  Session packs cannot be shared across different locations. If you wish to attend multiple locations, we recommend either buying a pack at both locations, or buying a pack at one and paying casually at the other location.

Session packs are non-transferrable between holders, and may not be sold, traded, gifted, shared, provided or otherwise transferred to any person other than the purchaser.   

Each session pack contains a strict expiry date.  If the number of sessions for which the session pack entitles attendance have not been used by the holder before the expiry date, then those classes will expire and no refund will be given for any unused sessions.

The sale of a session pack is final.  Kids & Languages does not offer any refunds, transfers, suspensions or extensions on session packs for illness, injury, change of mind, user error, change of address, unsuitability or any other reason.

Current prices and expiry time frames for each type of session pack can be found on our website and may be amended from time to time.  

5. Referral Credit

From time to time, we may offer Kids & Languages credit to our existing members for introducing a new member to our sessions.  Kids & Languages credit may be used towards purchasing a session pack.  It is not redeemable for cash, and is not transferable.  

6. Class Schedules

Class Schedules may differ between locations and are subject to change or cancellation without notice.  

7. Conditions of Entry

Kids & Languages, and its affiliated entities, reserves the right to refuse entry to, or eject from any of our sessions, clients or others who are behaving in an anti-social, intoxicated, disorderly, aggressive, offensive or dangerous manner or in any manner which may threaten the security of our clients or other people at the session.

In order to minimise disruption during sessions held at our locations, we recommend that you aim to arrive at least 5 minutes prior to the scheduled commencement time of a session.

Clients are strongly discouraged from departing classes prior to their scheduled conclusion time as it is disruptive to the enjoyment of other students attending those sessions.

Smoking is prohibited inside and out the front of our locations at all times.

You and your child are required to treat all persons and property at the locations with all due care and respect.

Students are advised to wear appropriate comfortable attire and flat shoes during our sessions, and must refrain from wear clothing which contains offensive prints or designs or which may presents a danger to themselves.

For hygiene purposes, socks or shoes must be worn at all times during our sessions.

For the enjoyment of all participants in your session please turn off all mobile phones before your workout unless you are a doctor and you are on call for example.  

8. Medical Warning

You must notify your teacher if you or your child has any pre-existing injuries or medical conditions which may impact his/her ability to participate in any of the session activities.  

By undertaking any of our language program (including the use of any material or songs purchased from us), you acknowledge that you do so at your own risk that the creators, producers, instructors and distributors of our language programs (together with their servants and agents) will not be liable for any personal injury, loss or liability of whatsoever nature arising as a result of, or in connection with, your or your child undertaking of any such language program or following advice contained on our website or given by our instructors.  

9. Personal Safety and Acceptance of Risk

By attending our sessions and participating in our sessions, you will be performing light physical activity and exercise which has an inherent risk of personal injury.

Participating in our sessions is undertaken at your own risk. You must inform instructors if there are any risks to your health by participating in our sessions, such as if you have a pre-existing injury or medical condition.

By participating in our sessions, you agree that our liability in relation to recreational services (as that term is defined in section 139A of the Competition and Consumer Act 2010 (Cth)) for any death, physical or mental injury (including aggravation, acceleration or recurrence of any such injury), the contraction, aggravation or acceleration of a disease, the coming into existence, aggravation, acceleration or recurrence of any other condition, circumstance, occurrence, activity, form of behaviour, course of conduct or state of affairs that is or may be harmful or disadvantageous to you or the community, or that may result in harm or disadvantage to you or the community, that may be suffered by you as a result of the supply of recreational services by Kids & Languages is hereby excluded, save that this limitation of liability does not apply to significant personal injury suffered by you as a result of reckless conduct by Kids & Languages in supplying the recreational services.  

10. Security

Kids & Languages is not responsible in any way for the safekeeping of your personal belongings that you bring into our sessions. As such, we strongly recommend that you:

i. Refrain from bringing any valuable personal belongings into our locations, such as mobile phones, jewellery, personal devices, wallets, bags and purses;

ii. Bring only any personal belongings into our locations which are absolutely necessary for you to possess for the duration of your visit; and

11. Misuse of Class Packs

We reserve the right, in our discretion, to suspend or terminate your use of any Kids & Languages class packs if we suspect any fraud or misuse of our booking system.

12. Special Promotions

From time to time, our locations may offer promotions.  You acknowledge that not every location will participate in every promotion offered by Kids & Languages.

Please check with your location for the details of each promotion.

13. Payment

It is your responsibility to ensure there are sufficient funds available in your nominated bank account or credit card to cover the cost of purchasing any session  or other products from us.

If a payment is declined for any reason, we reserve the right to process payment anytime where sufficient funds are available in the nominated bank account or credit card in order to settle any fees that are owed. If an auto-debit is declined due to insufficient funds, our payment provider will charge for any failed transactions. This fee will be passed on to you approximately 7 days after the failed payment.

We are in no way responsible for additional fees that you may incur from your bank in relation to processing payment of fees.  

Also, after payment is receive, we will automatically send a booking confirmation and a tax receipt. 

14. Your Personal Information

Your personal information collected by us in accordance with these Terms and Conditions will at all times be dealt with in accordance with our Privacy Policy, a copy of which can be viewed in full here.

15. Limitation of Liability

Except for any liability that cannot be excluded by law, Kids & Languages (including its officers, employees and agents) excludes all liability (whether under the law of contract, tort or otherwise), for any personal injury, loss or damage (including but not limited to loss of opportunity, loss of reputation or goodwill, loss of privacy or loss or corruption of information or data); whether direct, indirect, special or consequential, arising in any way out of your attendance at our classes. This includes but is not limited to any theft, unauthorised access or third party interference.

This limitation of liability applies even if Kids & Languages has been expressly advised of potential loss.

16. Ownership of intellectual property, copyrights and logos

Our sessions and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Kids & Languages or are licensed to Kids & Languages. Nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

Unless otherwise indicated, Kids & Languages owns all copyright of the material on the Website. All registered or unregistered trademarks used on the Website are the property of their respective owners.

All copyright, data, text, software, images, graphics, trademarks, logos, interfaces, photographs, and other intellectual property (Content) on the Website is owned, controlled by, or licensed to Kids & Languages. Except for viewing the content for your own personal non-commercial use, Kids & Languages does not grant you any rights to use the Website or content for any other purpose unless it expressly consents in writing.

17. Refunds 

While we endeavour to deliver all our sessions on time and as advertised, we are not liable in any way to provide you with a refund, credit, transfer or compensation of any kind for classes that are not held in accordance with the class schedule, including without limitation any classes that are changed or cancelled.

Kids & Languages cannot be responsible for providing additional make‐ups or issuing any credit for classes missed as a result of scheduling conflicts, vacations, illness, emergencies, or other circumstances beyond our control.  Classes that are not used by the expiration date are forfeited.  

18. Jurisdiction

These Terms and Conditions are governed by the law in force in Victoria, Australia.  You irrevocably submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Victoria, and any court that may hear appeals from any of those courts for any proceeding in connection with these Terms and Conditions.  

Kids & Languages (ABN 60805508515)

info@kidsandlanguages.com

03 9804 8689